All articles

Organizing devices

Organize devices into clients, sites and floors

Build the structure you actually work in, then assign devices to it. The dashboard rolls health up through it.

Your structure is a tree of any depth. The top level is an Organization or a Client; every level below it takes a label you choose — Site, Building, Floor, Room, Area, Wing, Rack, Closet, Group, or anything you type.

The labels are descriptive, not functional. StatusCheck does not treat a "Floor" differently from a "Rack" — pick words that make sense to whoever reads your dashboard.

Build the structure

  1. 1Open Organize Devices.
  2. 2Add a top-level group and choose Organization or Client.
  3. 3While creating it you can add the levels underneath in the same step — several sites, for example — instead of creating them one at a time.
  4. 4Repeat for each customer.

Assign devices

  1. 1On the same page, filter the device list — by status, vendor, vendor site, type or lifecycle — until you have the set you want.
  2. 2Select the devices and assign them to a group.

The Vendor site filter is usually the fastest route: the vendor already knows which network or collector a device came from, so filtering by it gets you close to one physical site in a single click.

Why it changes what you see

  • The dashboard’s Sites & Clients panel is built from this tree, and health rolls up through it.
  • SLA reports and public status pages can be scoped to a group, so a customer sees their sites and nothing else.
  • Alert rules can target a group, so "page me for anything at this client" is one rule rather than one per device.

Deleting a group does not delete its devices — they return to unassigned. But a scheduled report scoped to that group now covers less than it did, so check your report scopes after any big reorganization.

Related

Set up StatusCheck in about fifteen minutesThe whole path: connect a vendor, watch devices arrive, group them the way you work, and turn on alerting.How uptime and availability are calculatedWhat the dashboard percentage measures, why a site is only "down" when everything in it is, and which number to put in front of a customer.Set up alertingAdd a channel first, then a rule. Then use severities, escalation and maintenance windows to keep the volume sane.

Did this miss something? Tell us — support is a small team and the fastest fix is usually a better article.